qpHealthcare Community

Privacy Policy

Privacy Policy

Effective date: [13th November,2026]
Last updated: [ ]

  1. Introduction

qpHealthcare Technology Limited (“qpHealthcare”, “we”, “our” or “us”) operates qpHealthcare Community at https://community.qphealthcaretech.com.

Our community provides a platform for healthcare knowledge-sharing, professional discussions, medical technology insights, industry collaboration and communication among healthcare professionals, healthcare providers, medical equipment specialists, procurement professionals and approved business partners.

This Privacy Policy explains how we collect, use, store, protect and share personal information when you visit, register for or participate in qpHealthcare Community.

We are committed to protecting personal information in accordance with applicable data protection laws, including the Nigeria Data Protection Act 2023.

  1. Information We Collect

Depending on how you use the community, we may collect:

A. Account information

  • Full name or display name.
  • Username.
  • Email address.
  • Password credentials in securely processed form.
  • Profile photograph or avatar, if provided.
  • Account type and usergroup.
  • Registration and account approval information.

B. Professional profile information

You may voluntarily provide your occupation, professional title, organisation, business name, location, professional interests and profile biography.

C. Community activity

We may process topics, replies, comments, reactions, likes, reports, moderation records, subscriptions and notification preferences.

D. Technical information

Our website and service providers may process technical information such as IP address, browser type, device information, login activity, security logs, cookies and website usage information.

  1. How We Use Your Information

We may use your information to:

  1. Create and manage community accounts.
  2. Verify registrations and process account approvals.
  3. Assign appropriate member groups and forum permissions.
  4. Protect restricted partner discussion areas.
  5. Enable discussions, replies and notifications.
  6. Respond to enquiries and support requests.
  7. Investigate reports, abuse, fraud and security incidents.
  8. Enforce our Community Terms and Forum Rules.
  9. Maintain and improve the platform.
  10. Meet applicable legal and regulatory obligations.

We will not use personal information for unrelated purposes without an appropriate lawful basis.

  1. Lawful Basis for Processing

Depending on the circumstances, we may process personal information based on:

  • Your consent, where required.
  • Performance of a contract or steps requested before entering into a contract.
  • Compliance with legal obligations.
  • Legitimate interests, where permitted by applicable law and where your rights do not override those interests.

Where processing relies on consent, you may withdraw that consent, subject to applicable legal requirements.

  1. Public and Private Forum Information

Public discussions

Topics and replies published in the public Healthcare Discussions forum may be visible to visitors, search engines and other internet users.

Please do not publish personal contact information, confidential business information or sensitive information that you do not want publicly accessible.

Restricted partner forums

qpHealthcare Community maintains separate restricted areas for:

  • qpHealthcare Affiliate Partners
  • qpHealthcare Freelance Sales Partners

These areas are intended exclusively for approved members of their respective partner groups and authorised administrators or moderators.

Affiliate Partners are not authorised to access the Freelance Sales Partners’ private area, and Freelance Sales Partners are not authorised to access the Affiliate Partners’ private area.

General registered members and guests are not authorised to access either restricted area.

Although access is controlled through account permissions, no online platform can guarantee that an authorised member will not copy or disclose information they are permitted to view. Members must comply with our confidentiality rules.

  1. Sharing of Personal Information

We may share personal information where reasonably necessary and lawful with:

  • Website hosting and infrastructure providers.
  • Website maintenance and security service providers.
  • Email delivery providers.
  • Authorised community administrators and moderators.
  • Professional advisers.
  • Regulators or public authorities where legally required.
  • Other service providers engaged to operate or protect the platform.

Access should be limited to information necessary for the relevant service or responsibility.

We do not sell members’ personal information to third parties.

  1. International Data Transfers

Some service providers may process information outside Nigeria.

Where personal information is transferred internationally, qpHealthcare will take appropriate steps to ensure that the transfer complies with applicable data protection requirements and safeguards.

  1. Cookies and Similar Technologies

Our website may use cookies or similar technologies to:

  • Maintain login sessions.
  • Remember user preferences.
  • Support website security.
  • Improve functionality.
  • Support analytics, where enabled.

Some cookies are necessary for the website to function. Other cookies will be handled in accordance with applicable legal requirements and any necessary consent mechanisms.

You may manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

  1. Information Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

These measures may include access restrictions, password protection, security updates, backups and administrative controls.

Members are responsible for keeping their login credentials confidential and must not share their accounts.

No electronic platform can be guaranteed to be completely secure.

  1. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal requirements.

Retention periods may depend on account activity, security requirements, dispute resolution, legal obligations and normal backup or system retention cycles.

When information is no longer required, we will take appropriate steps to delete, anonymise or securely dispose of it, subject to lawful retention requirements.

  1. Your Data Protection Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion where legally appropriate.
  • Request restriction of certain processing.
  • Object to certain processing.
  • Withdraw consent where processing relies on consent.
  • Request information about relevant data sharing.
  • Exercise applicable data portability rights.
  • Lodge a complaint with the Nigeria Data Protection Commission.

You may contact us to exercise these rights.

  1. Account Closure and Deletion

You may request closure of your community account by contacting us.

We may retain certain information where required by law, for security purposes, to resolve disputes or to protect legitimate rights.

Where an account is deleted, existing public contributions may be removed, anonymised or retained where permitted by applicable law and platform requirements.

Deleting an account does not automatically remove information that other users have independently copied, quoted or lawfully retained.

  1. Children’s Privacy

qpHealthcare Community is intended for adults participating in professional, educational and industry-related discussions.

The platform is not designed to collect personal information from children. If we become aware that an account has been created by a child in circumstances where processing is unlawful, we will take appropriate steps.

  1. Changes to This Privacy Policy

We may update this Privacy Policy when our platform, services, legal obligations or data processing practices change.

The latest version will be published on this page with its updated date.

  1. Contact Us

For privacy enquiries, access requests, correction requests, deletion requests or complaints, contact:

qpHealthcare Technology Limited
Email: forum@qphealthcaretech.com
Community website: https://community.qphealthcaretech.com

You may also contact the Nigeria Data Protection Commission if you believe your data protection rights have been infringed.